Best User-Rated VoIP Service Providers of 2023

The best business VoIP providers cost an average of around $20 a month for unlimited calling, while the best residential VoIP providers cost an average of around $10 a month for unlimited calling. If you're only looking at price (which isn't recommended), it seems like a residential VoIP provider is the best deal for business and residential use, right? Contrary to popular belief, that is an entirely misleading conception. While residential VoIP plans are cheaper, they don't offer you the business-focused features and scalability that business VoIP plans provide their users. 

Price is important when it comes to picking the best VoIP – someone that charges you $50 a month for an unlimited phone plan is not giving you the best deal – but it’s not the only consideration. You also need to factor in a provider's flexibility, productivity features, scalability, number porting, and any additional monthly fees and taxes. All of these things are important to take note of when selecting the best provider for you. 

Still undecided? Use our innovative VoIP savings tool to find out which provider can offer you the best plan for the best price, suited to your needs.

Now that you've narrowed down what you need and you've looked at the terms and conditions, it's time to look at price and quality. Price is easy enough. But quality...that's a different thing all together.

Once you've figured out what type of technology you need, what do you want as far as calling is concerned? Do you need unlimited minutes, or can you use a metered plan and pay a low per-minute rate? A majority of providers offer metered plans or pay as you go options for users who don't spend too much time on the phone, yet require a dependable VoIP phone system.

Customer service is very important to customers. Customers need to know that they are in good hands, and that a company will help them with their troubles and concerns. Obviously, you can't give each VoIP provider a trial run and see how they respond to a customer service request, cancellation, dispute, etc. So the best way to find out about a particular provider's customer service is to read reviews from users like you! Read our VoIP reviews, compiled over time and rated on a number of categories. We have hundreds of user reviews across all of our VoIP service providers. We compile them into an aggregate ranking for easy viewing, but you should actually read the individual reviews to get a first-hand look at a provider. Don't just take the aggregate scores without context.

Be sure to look at the number of reviews, too - the more reviews, the more likely that you'll be able to see the gamut of emotions. Only then, will you be able to choose the best VoIP provider.